Privacy & Cookie Policy and GDPR

We are committed to your right to privacy and to keeping your personal information secure.

Information We Collect

We receive very little identifying information from visitors to our website and only for a limited set of reasons. Typically, identifying information is collected for an enquiry or order from customers. The personally identifying information collected may consist of basic contact information: Name, title, company address, e-mail address, telephone, and fax numbers.

Any information given by you, including but not limited to questions, feedback, data, comments, suggestions or the like, will be considered to be non-confidential unless you tell us otherwise. In no circumstances will we use your name or let it be publicised that you submitted materials or other information to us unless:

  • We ask your permission to use your name; or
  • We first inform you that the materials or other information you gave to a particular section of this site will be published or otherwise used with your name on it; or
  • We have to comply with the law.
How We Use Your Information

The personal data received and used by us is limited to just facilitate a visitor’s request, send marketing communications and respond to their questions and concerns.

How We Share Your Information

Swiftclean will not sell or rent your personally identifiable information to third parties. However, we may store some of your personal information in locations outside our direct control (for example, on servers or databases co-located with hosting providers). We may share non-personally identifiable information (i.e. anonymous referring/exit pages and URLs, platform types, demographic data, number of clicks, etc.) with third parties that help us understand the usage patterns for certain services that we provide.

Swiftclean will keep the data about you for as long as it is believed to be accurate and up to date. We will remind you periodically of your rights regarding your data, and to update your preferences so your changing wishes may be respected by us. You may object to your data being used by Swiftclean at any time. Please contact Swiftclean, either by email to marketing@swiftclean.co.uk, by telephone on 01702 531221, or by post at Swiftclean Building Services, Compliance House, Aviation Way, Southend-on-Sea, Essex SS2 6UN.

Swiftclean is registered with the Information Commissioner’s Office and our registration number is Z1289904

You have the right to lodge a complaint with the supervisory authority who is the Information Commissioner’s Office www.ico.org.uk.

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. Below we describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not, in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

The Cookies We Set

When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.

Third Party Cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully, that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However, if you are still looking for more information regarding our privacy and cookie policy then you can Contact Us.