International Women’s Day – 8th March


What does your role involve?

Alison Thornton, Service Delivery Manager – Almost 20 years’ service

Management of the Kitchen Extract and Air Service Delivery Team, including management of personnel/resources/planning/client queries and complaints.


Julie Garrington, Accounts Manager – 2.5 years’ service

I moved into a new role in January this year and am training as Accounts Manager.  This role includes preparing and checking monthly accounts, commissions, expenses, payroll, reconciliations, HMRC submissions and much more.


Carly Humphries, Key Account Manager – 7 years’ service

I manage the delivery and oversee a proportion of our top key account clients, ensuring they maintain compliance to TR19 Grease.  Once the Technical Sales Consultant has processed the client order, the job is passed to my team who liaise with both the client and the external compliance engineers to ensure the smooth running of the job.


Emily Nicholls, Key Account Manager – 4 years’ service

My role is fundamentally to maintain a great relationship with our largest key accounts, such as Center Parcs, ISS Facilities Services Ltd, Chelsea FC and Loughborough University. I will often work on the financials of a contract, have review meetings with clients, assist the sales team during renewal season, coordinate/plan PPM works, check compliance of reports and audit internal works! I support our Kitchen and Air clients, focusing on kitchen extract and ventilation cleans, fire damper testing, and PVT testing, which keeps me very busy.


Jackie Lansley, Marketing Manager – 16 years’ service